The need for better capture, the drive for surveillance of broader populations and the need to apply more sophisticated technologies to existing datasets to improve surveillance effectiveness all imply increased spending on surveillance over the next few years.
More significantly, it implies increased investment simply in establishing the right levels of coverage of regulated employees – and, sure enough, 81% of Deep Dive participants believe that their bank will increase investment in surveillance over the next three years.
There will also have to be investment in new tools. Full coverage means a huge jump in the volume of communications surveilled, as more people, more markets, and more types of comms channel (especially video-based collaboration tools), have to be captured and analysed.
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