For ISVs, compliance isn’t just a technical hurdle—it’s often a roadblock to market expansion. Regulated industries like financial services, healthcare, and the public sector operate under strict Digital Communications Governance and Archiving (DCGA) requirements, ensuring that digital interactions are captured, archived, and supervised to meet legal and regulatory standards. Financial firms must adhere to SEC and FINRA regulations, while healthcare organizations face HIPAA mandates, and state and local agencies must comply with public records requests—all requiring secure and governed communication workflows to protect sensitive data.

Without DCGA-ready compliance baked into their UCC tools and platforms, ISVs face significant challenges:

• Regulatory concerns slow down sales cycles – Buyers in regulated industries need proof that any communication tool meets compliance standards before adoption, leading to extended procurement timelines.
• Legacy compliance solutions weren’t built for modern communications platforms – Most compliance technology was designed for email and legacy voice, not the UCC platforms, messaging apps, and real-time collaboration tools that businesses rely on today.
• Customer hesitation leads to lost deals – Enterprises in regulated industries won’t take risks on non-compliant platforms, opting instead for legacy providers or forcing workarounds with third-party compliance tools—a deal-breaker for many buyers.

For ISVs looking to expand into these lucrative markets, compliance can’t be an afterthought. DCGA must be embedded from the start, ensuring compliance isn’t just supported—but seamlessly integrated at the infrastructure level.

Theta Lake: A Trusted Compliance Partner for ISVs

Theta Lake as a Platform provides an expansive and trusted integration ecosystem, making compliance seamless for ISVs looking to serve regulated industries. Already trusted by major UCC platforms like Zoom, RingCentral, Microsoft, and Webex by Cisco, Theta Lake also supports specialized platforms like Fynancial, a financial services messaging app designed for wealth advisors and client engagement.

By embedding Theta Lake’s API-based compliance features, Fynancial enables financial advisors to communicate freely and confidently, knowing their interactions meet regulatory recordkeeping obligations.

“Some of the best names in wealth management use Fynancial to drive more opportunities through more meaningful conversations,” said Tom Fields, CEO of Fynancial. “Trust is the foundation of every relationship in the financial industry, and you build trust by having more conversations through a compliant and secure channel that captures your client’s attention. By leveraging Theta Lake as a Platform, we’ve embedded advanced compliance capabilities directly into Fynancial. This integration allows us to meet the stringent needs of regulated users while providing a seamless, secure, and engaging experience for both advisors and clients. This partnership enables us to offer advisors and their clients peace of mind, knowing their communications are not only secure but fully compliant with industry requirements.”

With Theta Lake as a Platform, ISVs can avoid the heavy lifting of building compliance from scratch, accelerating their ability to enter regulated industries without compromising innovation or usability.

The API-Driven Compliance Solution for ISVs

Theta Lake’s open APIs allow ISVs to integrate Gartner-recognized and award-winning compliance capabilities directly into their platform, making compliance a seamless, behind-the-scenes function rather than a barrier to adoption.

Seamless Compliance Integration Across ISV Platforms

• Capture, archive, and supervise communications across voice, video, chat, and messaging.
• Integrate real-time risk detection and compliance monitoring without disrupting the user experience.
• Enable seamless audit and eDiscovery capabilities to help regulated customers meet legal and regulatory requirements.

By embedding Theta Lake’s compliance solutions, ISVs shorten procurement cycles, eliminate adoption friction, and offer a product that is market-ready for financial services, insurance, healthcare, and beyond.

How ISVs Can Gain a Competitive Edge

Embedding compliance doesn’t just solve a regulatory problem—it accelerates growth in high-value markets. ISVs that integrate Theta Lake’s compliance solutions gain:

• • Faster Sales Cycles
  • Access to New Customer Segments
  • A Stronger Compliance-Ready, Competitive Position 
  • Seamless User Experience
  • Market validation with a Gartner® recognized DCGA Visionary and Critical Capabilities leading vendor

With Theta Lake’s API-driven compliance, ISVs can expand into regulated industries without the technical debt of building compliance features from scratch.

Expanding Market Reach Without Adding Complexity

Many ISVs hesitate to tackle compliance because it seems too complex, too expensive, or too disruptive. But with Theta Lake’s API-first compliance platform, ISVs gain a turnkey solution—one that integrates seamlessly with their existing infrastructure while meeting the compliance needs of regulated enterprises.

With integrations spanning from industry giants like Zoom, RingCentral, Webex and Microsoft to specialized platforms like Fynancial, Theta Lake as a Platform ensures that ISVs of all sizes can confidently offer secure, compliant, and scalable communication solutions.

Keep reading to discover why Theta Lake’s open-API platform is a game changer for ISVs and enterprises across regulated industries.