AI is rapidly transforming how financial institutions communicate — with clients, internally, and increasingly with machines themselves. Generative AI can draft client communications in seconds, agentic systems can initiate workflows autonomously, and collaboration platforms have become central to how advice, decisions and documentation flow across organisations. But while the technology has accelerated, governance frameworks around digital communications are struggling to keep pace.
RegTech Analyst recently conducted an interview with Stacey English, director of regulatory intelligence at Theta Lake, to get a deeper view on the current state of digital communications governance and how firms can bridge the gap between both innovation in AI and regulatory compliance. Watch the video interview here.
