Why compliance, not technology, may decide the pace of enterprise AI adoption.
At WebexOne 2025, amid the San Diego buzz of keynotes, AI fanfare, and an ocean of product updates, UC Today sat down with Anthony J. Cresci, Chief Commercial Officer and Co-Founder at Theta Lake. His calm confidence belied the complexity of the topic at hand: compliance in an era where AI and communications multiply like wildfire.
The conversation began not with the shiny new tools, but with the unglamorous truth: regulated organisations face a never-ending headache. Record-keeping that stretches decades. Supervisory controls that must catch misconduct before regulators do. Legal teams demanding access to every chat, call, and transcript at the push of a button. Without it, enterprise adoption stalls—no matter how innovative the technology.
That’s why Cisco’s new Webex Compliance Hub—built in collaboration with Theta Lake—matters. It’s not an add-on; it’s a safety net. It aims to centralise compliance across voice, video, SMS, AI assistants, and beyond.
Cresci explains it with the frankness of someone who has been building guardrails since 2018:
