Modern IT Has Evolved

Today’s enterprises run on SaaS-based API-driven infrastructure. Security, identity, analytics, and collaboration platforms seamlessly integrate with each other and beyond to keep business moving efficiently. But there’s one area that hasn’t kept up: compliance.

For Heads of Unified Communications and IT leaders, compliance should be just another part of the infrastructure—like security monitoring, identity management, and observability. Instead, in many cases, it remains a rigid, standalone system, creating operational headaches, compliance gaps, and unnecessary costs.

It’s time for communications compliance to modernize. It’s time to treat Digital Communications Compliance and Archiving (DCGA) as infrastructure—fully embedded in enterprise IT.

Theta Lake as a Platform is here to help.

The Problem: Legacy Compliance Doesn’t Vibe with Modern IT

Traditional compliance solutions weren’t built for today’s fast-moving, API-first environments. Instead of integrating seamlessly, they create silos and inefficiencies that hold IT teams back.

Here’s what’s broken:

• Inaccessible compliance data – Compliance records are trapped in legacy systems that were built for journaling email or on-premise voice communications, making it difficult to search, analyze, or integrate with security tools.
• Lack of observability into compliance applications – IT teams can’t monitor compliance platforms in real time, making it harder to validate performance, uptime, and behavior.
• Inconsistent governance across communication platforms – Third-party messaging apps, collaboration tools, and homegrown systems don’t fit neatly into legacy compliance workflows, creating blind spots and compliance gaps.
• Fragmented workflows & redundant tools – Compliance teams waste time reconciling data across disconnected systems, leading to inefficiencies and manual workarounds.
• Limited integration with enterprise IT – Compliance data isn’t connected to security, identity management, and analytics platforms, limiting the value of the data and the systems.
• High costs & inefficiencies – Maintaining multiple compliance solutions is expensive and time-consuming, requiring costly services just to make systems work together.

The Solution: Start Thinking of DCGA as Infrastructure

The most obvious path forward is to stop treating compliance as a separate function and start embedding it into the broader enterprise infrastructure.

And now, with Theta Lake as a Platform, a suite of open APIs that enables IT leaders to build Theta Lake’s award-winning, visionary compliance capabilities right into the infrastructure of their modernized IT stack, compliance is no longer an add-on; it’s part of the foundation.

Here’s how:

Operationalize Compliance Across the Enterprise

Using the suite of open APIs, enterprises can seamlessly integrate compliance into security, identity, and observability tools, ensuring it functions as a core part of their infrastructure rather than a standalone system. By leveraging Grafana, Dynatrace, and PagerDuty, IT teams gain real-time operational insights and observability into compliance systems, improving monitoring and response capabilities.

User provisioning and access management become more efficient with Active Directory (AD), Kerberos, Okta, and Ping Identity, enabling automated, streamlined identity controls. Security oversight is enhanced by extending compliance integration to platforms like Splunk, Exabeam, and SentinelOne, ensuring faster risk detection and response.

Additionally, custom integration support allows enterprises to scale compliance seamlessly while maintaining existing workflows, eliminating disruptions and reducing operational complexity.

Consume & Ingest More Communications Data

Enterprises can capture and govern data from every communication platform, ensuring seamless compliance across all channels without blind spots. This includes UCC platforms like Zoom, Webex, RingCentral, and Microsoft Teams, as well as collaboration apps such as Mural, Miro, and Asana. Business messaging tools like Slack and WhatsApp are also covered, along with homegrown applications and custom-built communication tools that are integrated via open APIs.

Additionally, enterprises can extract and import data from legacy archives like SourceOne, Veritas, and NICE into Theta Lake for robust governance, ensuring historical records are seamlessly incorporated into compliance workflows.

By consolidating compliance oversight across all communication sources, organizations can reduce risk, improve governance, and eliminate gaps in regulatory coverage.

Unlock & Leverage Compliance Data

With secure API access, compliance teams can seamlessly search, place legal holds, and export compliance records without barriers.

Legal investigations are streamlined through eDiscovery and legal hold solutions like Relativity and Exterro, while AI-driven compliance insights can be generated using custom models and analytics tools such as Databricks.

Real-time compliance integrations further enhance audits, investigations, and risk management, making compliance data more accessible, actionable, and aligned with enterprise IT workflows.

Maximize the Value of Compliance Data & Enterprise Systems

When compliance is embedded as infrastructure, it stops being a bottleneck for IT and begins driving business value—from compliance data that’s no longer under vendor lock-and-key, and also from enterprise systems that have more to offer with the input of unlocked data.

To sum it up, here’s what  Heads of Unified Communications, and IT Compliance leaders stand to gain:

Secure Access to Compliance Data
No more vendor lock-in—compliance data flows freely across enterprise systems.

Unified Compliance Across IT
Compliance becomes a seamless, integrated function, just like security and observability.

Lower IT Overhead & Costs
Reduce licensing fees, compliance sprawl, and eliminate costly services engagements.

Scalable Compliance for UCC Platforms
Ensure governance keeps pace with evolving communication tools.

Faster, More Actionable Insights
Open APIs enable real-time compliance monitoring and analysis.

Stronger Risk Mitigation
Integrate compliance into security, eDiscovery, and legal workflows to stay ahead of regulatory requirements.

Eliminate Redundant Tools & Processes
Simplify compliance management with a single, integrated solution.

Future-Ready & Scalable
Easily adapt to new regulations and evolving business needs without overhauling systems.

The Bottom Line: It’s Time to Modernize Compliance

The fact is, enterprise IT evolved long ago, embracing open APIs, transparency, automation, and seamless integrations across security, identity, and analytics. Yet, compliance systems seem to remain outliers—often closed, rigid, and disconnected from the broader IT ecosystem.

Building DCGA as infrastructure changes that, transforming compliance from an operational mandate into a scalable, efficient, and fully integrated function that aligns with modern IT strategies.

By adopting an API-driven approach, IT leaders can use Theta Lake as a Platform to eliminate data silos, reduce risk, lower costs, and turn compliance into a strategic advantage—one that enhances governance without disrupting enterprise workflows and dragging down productivity.

Learn More:

• Read our Press Release about Theta Lake’s platform suite of APIs
• Download Gartner Critical Capabilities for Digital Communications Governance and Archiving (DCGA) Solutions
• Watch this on-demand webcast to gain key insights and actionable steps to embrace DCGA