Two-thirds of respondents believe their employees are using unmonitored communication channels, increasing the need for compliance and security tools
SANTA BARBARA, Calif.–(BUSINESS WIRE)–Theta Lake, a leader in modern collaboration compliance and security solutions, today released its fourth annual report examining organizations’ use of collaboration and communication tools from a supervision and archiving standpoint. The 2022 Modern Communications Compliance and Security Report found that two-thirds (66%) of respondents believe employees in their companies are using unmonitored communications channels, posing heightened security and compliance risks to businesses.
“Modern collaboration tools have become the foundation of the hybrid work environment, making it all the more important for organizations to have complete visibility into the communication channels employees are using,” said Stacey English, Director of Regulatory Intelligence at Theta Lake. “The findings are a wake-up call to the growing gap between the collaboration platforms employees prefer and the technology needed to remain in compliance. Our report provides a roadmap for businesses to meet the evolving communication needs and compliance mandates of the hybrid workforce.”
Business communications continue to evolve, presenting complex challenges for those tasked with maintaining compliance, security and data privacy. The survey findings indicate a broad subset of communications channels are unmonitored, while usage continues to spike. 67% of respondents expect the usage of collaboration tools across popular platforms like Microsoft Teams, Zoom, Webex, Slack and RingCentral to increase. Simultaneously, employees show a growing preference for the feature-rich tools available through these platforms over legacy methods of communication, with 81% using chat and 63% using video as much or more than email to communicate. In line with last year’s findings, the transfer of files via chat (52%) and the ability to share links in chat or on screen (41%) are still considered the riskiest features.
Read the full press release at Business Wire here or at Theta Lake’s website here