This week we welcome Marc Gilman, General Counsel and VP of Compliance at Theta Lake for a Q&A on a key topic for compliance, operational risk, and security leaders – ensuring that robust controls are in place for regulatory, cybersecurity, and privacy of collaboration platforms. With hybrid work becoming the norm in financial services, collaboration platforms and BYOD communication channels have become a vital part of the operating model at financial institutions.
Theta Lake’s solution helps security and compliance teams quickly scale their risk detection and the workflows for communication security, data loss protection, archiving, and supervision of modern video, chat, voice, and unified collaboration systems. They are a Cisco Investments portfolio company and a Cisco Solutions Plus partner which enables financial institutions to procure Theta Lake’s platform directly from Cisco.
What are the biggest compliance challenges that financial service firms face with collaboration tools?
The biggest challenge facing financial service firms is the exponential increase in the adoption of collaboration tools and their rich features sets. Collaboration tools like Webex constitute critical infrastructure for firms operating in a hybrid work environment. Ensuring that every aspect of these complex communications from screenshares and webcams to whiteboards and chat can be appropriately captured, archived, and supervised to meet SEC, FINRA, FCA, CFTC, and other global regulatory requirements is crucial. Organizations are looking to purpose-built supervisory technologies like Theta Lake to unlock productivity and comply with relevant rulesets. Meeting the compliance challenges of the new work from anywhere world is top of mind at financial services firms.