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Corporate Compliance Insights: Companies Are Cracking Down on Chat Apps, But It’s Still Too Hard to Find What They’re Looking For

By May 24, 2023May 30th, 2023No Comments
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Firms planning to shore up data protection should consider incremental, risk-based approach to evaluating legacy systems.

A hybrid communication environment has become the norm for most companies, from the use of messaging apps to communication systems. And while companies (and regulators) are cracking down on inappropriate use of these tools, as Theta Lake’s Stacey English explores, finding the information they need remains a challenge for many companies.

Regardless of whether employees are working in an office, from home or a combination of both, they rely on modern communications tools to successfully do their jobs. These tools are efficient and effective but pose serious compliance and security risks to organizations when incorrectly used. Increasing amounts of personally identifiable information (PII) and personal health information (PHI) are being shared across platforms, and organizations are expected to be able to securely capture and retain, as well as retrieve and delete, this personal data.

If organizations do not use communications tools that support data protection and compliance capabilities and serve their employees’ needs, they risk severe compliance and security consequences.

 

Read the full article by Stacey English at Corporate Compliance Insights!

Corporate Compliance Insights

Stacey English

Author Stacey English

Stacey English is Director of Regulatory Intelligence for Theta Lake. She has over 25 years' experience in financial services regulation and technology as a former regulator at the now FCA and as a risk and compliance practitioner in global banks and insurers. She formerly led Regulatory Intelligence for Thomson Reuters providing regulatory and industry insight to financial services firms. Stacey is also a qualified accountant, a published author on conduct and accountability and an Honorary Fellow of Cambridge Judge Business School providing expert guidance on regulation. Linkedin

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