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A MODERN SOLUTION TO DCGA

Theta Lake is Furthest in Vision in the Magic Quadrant for DCGA

Theta Lake is also proud to rank highest in 5 of 6 Use Cases and among the 2 highest scoring vendors across all Use Cases in the 2025 Gartner® Critical Capabilities for Digital Communications Governance and Archiving (DCGA) Solutions.

what is dcga integrations

What is DCGA?

Gartner defines Digital Communications Governance and Archiving (DCGA) as digital communications governance solutions that are designed to enforce corporate governance and compliance with industry regulations, across a growing number of communications tools available to employees. For the various communication tools in use across the enterprise, DCGA solutions enable consistent policy management, enforcement and reporting capabilities.

Theta Lake Approach to DCGA

With Theta Lake, today’s financial sector and firms in other regulated industries can eliminate compliance gaps that threaten the use of current and future digital communication channels as well as enhance end user, IT and compliance productivity with seamless integrations, unified compliance and advanced AI. Maximize UCC investments through full enablement of features – without fear of compliance missteps.

the rise of ai communications

DCGA Core Requirements

The financial services industry is shifting core business communications infrastructure to cloud-based collaboration platforms, which has significantly accelerated due to the COVID-19 pandemic. Video conferencing, collaboration chat, and other unified communications tools from Cisco Webex, Microsoft Teams, RingCentral, Zoom, and LogMeIn are now commonplace at firms.

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Communication Capture & Record Reconciliation Coverage

Theta Lake Capabilities: Theta Lake has certified API-based integrations for all of today’s top workstream collaboration platforms like Microsoft TeamsZoomRingCentralSlack, and Asana as well as coverage for Outlook, Exchange, Google Workplace, Sharepoint, Verizon, Dialpad, Cloud9, and more where Theta Lake is the only DCGA vendor resold and invested in by the leaders in Unified Communication & Collaboration.

Theta Lake Capabilities: Theta Lake has 3 layers of upstream and downstream reconciliation with health check support for collaboration platform integrations.

Theta Lake Capabilities: Theta Lake has native source capture across all communications, not just text-based or voice, but also SMS, whiteboards, video and more.

Theta Lake Capabilities: Theta Lake has broad support for all types of mobile coverage across Mobile Unified Communications Apps, Microsoft Teams Operator Connect with over 92 carriers, Verizon, Mobile Compliance Enforcement solutions for SMS, messaging applications, chat, video and voice for BYOD or Corporate-owned devices.

Theta Lake Capabilities: Theta Lake has mobile app support with turnkey integrations for popular message, carrier, and mobile compliance enforcement platforms with comprehensive capture of content (voice, SMS, MMS).

Theta Lake Capabilities: Theta Lake provides comprehensive and unified capture of all content and media including full support for replay, analysis, and detection of text, audio (full audio and transcript), visual (e.g., images, emojis, whiteboards, screen shares), and video content (e.g., on camera, apps shared, etc.), with the ability to selectively archive all or only some of the media based on communication policies.

Theta Lake Capabilities: Theta Lake provides complete capture of conversation data including GIFs, reactions, emojis, and even text within images and text in video with analytics that can intelligently detect based on risky or noteworthy emojis and images used in conversations.

Theta Lake Capabilities: Theta Lake has a pure Soc 2 Type 2, PCI compliant SaaS deployment for AWS or Azure with options to deploy in any geography supported by either; ability to leverage customer encryption (BYOK) and customer owned storage (BYOS); and unified support for multiple parallel storage locations globally to support data sovereignty needs.

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Search, Discovery, Storage, and Compliant Archiving

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Communications Supervision, Surveillance, and Proactive Monitoring

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