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The Financial Industry Regulatory Authority’s Annual Risk Monitoring and Examination Priorities Letter provides a roadmap of key compliance issues for firms to consider in advance of the exam cycle. The 2020 letter includes topics that are of no surprise to industry observers—the new Regulation Best Interest, LIBOR transition, and digital assets, among others. What is of note, however, is a general focus on communications via digital channels.

The exponential growth in the use of collaboration platforms like Zoom and Microsoft Teams have compliance implications for several priorities discussed in the letter- specifically, Regulation Best Interest, cybersecurity, and technology governance. This article examines FINRA’s historical approach to digital communications, nuances of new collaboration platforms, and the impact of these applications across 2020 examination priorities.

Download a pdf of the full article.


This post was originally posted on Bloomberg Law on February 3rd, 2020. It was written by Marc Gilman, General Counsel and VP of Compliance at Theta Lake.

Marc Gilman

Author Marc Gilman

Marc brings a wealth of experience to the Theta Lake team, where he advises on technology, privacy, and product strategy. Marc is also an adjunct professor at Fordham Law where he teaches a course on compliance, technology, and financial services. Prior to joining Theta Lake, Marc held legal and compliance roles at Morgan Stanley and was a litigation associate at Schiff Hardin LLP. Gilman is a certified information privacy professional with both the CIPP/E and CIPP/US credentials.

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