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We’re Hiring

Senior (Director+) Product Manager – Financial Services Surveillance Solutions

The Position

We are seeking a strategic and innovative Senior (Director+) Product Manager to lead the development and evolution of our Surveillance Product for Financial Services. This role is critical in defining and delivering advanced solutions that ensure regulatory compliance, detect misconduct, and enable the use of modern UCaaS platforms.

The ideal candidate will have experience with comprehensive communication surveillance, AI/ML for content classifiers, behavioral analytics, and an understanding of the various regulatory requirements for financial services.

Key Responsibilities:

  • Product Strategy and Vision
  • Develop and own the product vision and roadmap for surveillance features in the Theta Lake product
  • Ensure alignment with market needs, regulatory trends, and organizational goals
  • Write and prioritize requirements
    • Create requirements for features including:
      • Cross-Channel Communication Surveillance: Integrate surveillance across email, chat, voice, video, and trade data to provide comprehensive coverage
    • AI-Driven Behavior Analysis: Detect and interpret patterns of misconduct using ML and NLP
    • Regulatory Reporting and Audit Readiness: Help drive classifier development based on existing and changing regulatory requirements. Enhance compliance workflows and usability
  • Risk Scoring and Prioritization: Focus on advanced analytics that focus on high-risk activities
  • Customer and Market Insights
    • Present to and meet with customers and prospects to understand customer needs, pain points, and workflows
  • Cross-Functional Collaboration
    • Work closely with engineering, data science, compliance experts, and the sales team to create and socialize product enhancements
  • Go-to-Market Execution
    • Help define pricing, licensing, and positioning strategies in collaboration with marketing and sales
    • Support pre-sales and post-sales activities with deep industry and product knowledge 

The Company

Theta Lake is the only communication compliance vendor directly financially backed by the leaders in unified communications including funding by Zoom, Salesforce, RingCentral, and Cisco as well as Wells Fargo and tier 1 venture firms including Battery, Lightspeed, and Neotribe. Theta Lake is also the only vendor with a 4.9 out of 5 star and a 100% Would Recommend ratings for enterprise information archiving from customers via Gartner Peer Insights as well as the only vendor with patents for unified communication compliance and security. Theta Lake works with security focused and regulated organizations to solve their communication capture, archiving, proactive compliance risk detection, and surveillance needs.

Read more: https://thetalake.com/ 

Location and How to Apply

  • Remote – US
  • We cannot sponsor visas at this time. Please do not apply if you are on a visa for the US.
  • To apply, please contact us at careers@thetalake.com.

Compensation

$185,000/year to $225,000/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, location and market conditions. Compensation details listed in this posting reflect the base salary only, and do not include commission, equity or sales incentives, if applicable. In addition to base salary, Theta Lake offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, 401(k), and health and dependent care flexible spending accounts.

We have these characteristics and like to work with people who do too:

  • Demonstrated success in delivering similar surveillance products
  • Expertise in financial regulations and compliance frameworks (e.g. FINRA, MiFID II, Dodd-Frank)
  • Familiarity with AI/ML, NLP, and data analytics technologies

We’re most excited if you also have some of these skills (or are ready to learn):

  • 7+ years in product management, with 3+ years in financial services, compliance, or surveillance technologies
  • Bachelor’s degree in Computer Science, Finance, Business, or related field preferred
  • Strong stakeholder management, prioritization, and communication skills

Security and Compliance for Modern Collaboration Platforms

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner, Gartner Magic Quadrant for Digital Communications Governance and Archiving, Michael Hoeck, Rizvan Hussain, Jeffrey Hewitt, January 8 2025

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Theta Lake.