Capture, archive, and detect risk from 1
GLOBAL mobile devices
The Theta Lake 1GLOBAL Content Source Integration captures all SMS messages sent to and from a 1GLOBAL account. With the Theta Lake 1 GLOBAL Content Source Integration, direct carrier capture for corporate-owned devices is made easier for IT to administer with no end user involvement. Theta Lake seamlessly captures, archives and detects risk across all SMS and group text messages from corporate-enabled 1GLOBAL mobile devices.
Challenges
Demand for Consumer
App Messaging
Users want to interface with their customers on mobile and through text, which historically has been worrisome for compliance teams and complex for IT teams to administer.
Complexity of Mobile Messaging Compliance Solutions
Other solutions require the installation and use of their product app, sometimes on the device, in order to capture the SMS communications – and often, messaging done via the native SMS app is not captured.
The Need for a
Complete Solution
SMS data needs to be more than captured, it must be retained for recordkeeping purposes, often in an immutable archive, and content needs to be detected for risk and possible compliance and policy violations.
How we Integrate
Theta Lake integrates with 1GLOBAL to alleviate SMS compliance challenges. 1GLOBAL specializes in global telecom solutions that allow customers to stay connected anytime, anywhere, with any device, on one global network. Their SMS service is available in over 220 countries, and in cases where regulated companies and users are utilizing this service, the need to compliantly capture, archive and surveil these communications can be a massive challenge for Heads of Unified Communications and Compliance IT.
Theta Lake seamlessly integrates with 1GLOBAL to capture SMS communications in their original format (for all or only regulated users), and then archive them in the customers existing archiving systems or in Theta Lake’s SEC-17a-4 compliant environment. Theta Lake customers can then search and review communications, and take action to avoid risk.
