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Capture, archive, and supervise mobile messaging with LeapXpert

Mobile messaging apps like WhatsApp, WeChat, LINE, Signal, and Telegram are now essential for client and employee communications. But regulators require that all business-related communications are captured, retained, and supervised under rules such as SEC 17a-4, FINRA Rules 4511(b) and 3110, MiFID II, and FCA SYSC. Failure to meet these obligations has already resulted in billions of dollars in fines.

Theta Lake & LeapXpert

Theta Lake’s integration with LeapXpert enables organizations to confidently support mobile messaging while ensuring complete capture, archival, and supervision of business communications. With end-to-end encrypted data capture, configuration health validation, and record reconciliation, customers eliminate gaps in compliance.

LeapXpert Device

Through LeapXpert’s Federated Messaging Orchestration Platform (FMOP), Theta Lake customers can capture communications across:

Customer Journey with Theta Lake + LeapXpert

  • Seamlessly capture encrypted mobile messages from supported apps.
  • Apply Theta Lake’s Store & Forward architecture to route records to both your existing archive of record and Theta Lake’s SEC 17a-4 compliant archive.
  • No changes required to your infrastructure or workflows.
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  • Gain faster, more efficient eDiscovery with unified search across mobile communications and other modalities as you add them.
  • Apply legal holds and case management without disruption.
  • Review full conversation context with edits, deletions, reactions, attachments, and voice notes preserved.
  • Leverage AI-driven supervision and policy checks across all captured records.
  • Connect identities and replay conversations across modalities for better context.
  • Reduce review time and missed violations with unified workflows that scale across communication channels.
LeapXpert Theta Lake

Business Value & Outcomes

With Theta Lake and LeapXpert, organizations achieve:

  • Data Completeness: Capture all modalities, including texts, images, files, and reactions, ensuring no gaps in regulatory recordkeeping.

  • Data Unification: Consolidate mobile and UCaaS content into a single compliance framework for review, supervision, and reconciliation.

  • Data Leverage: Unlock faster investigations, streamlined eDiscovery, and efficient audit responses with context-rich, unified records.

  • Reduced Risk: Avoid fines and regulatory exposure by ensuring all business communications on mobile apps are fully captured and supervised.

  • Greater Productivity: Confidently enable the mobile channels that clients and employees prefer, without sacrificing compliance.