Landmark Partnership and Advanced Integration to Help Financial Firms Detect and Investigate New Sources of Risk Across Unified Communications and Real-Time Messaging
MELVILLE, N.Y.–(BUSINESS WIRE)–Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced a strategic partnership with Theta Lake, a leading provider of modern collaboration security and compliance solutions. The partnership provides financial and trading organizations, as well as other businesses, with extended capabilities to help avoid the legal, business and reputational consequences of compliance breaches, misconduct, data loss and security issues.
The partnership and technology integration combines Verint’s communication capture, data management, operational assurance and analytics offerings with Theta Lake’s automated collaboration risk monitoring and policy supervision technology – empowering financial institutions with a holistic set of capabilities as they move towards hybrid ways of working. This will enable organizations to:
- Automate risk monitoring and assessment of voice, video conferencing, chat, screen and content sharing across all major UC platforms including Microsoft Teams, Zoom, Webex by Cisco, Slack, Symphony, RingCentral as well as all leading turret providers (IPC, Cloud9, BT and Speakerbus) and major mobile MVNOs (Truphone and TeleMessage).
- Free up skilled resources, enhance efficiency and reduce costs by automating workflows around conduct monitoring, review, investigations and policy enforcement.
- Identify risky behavior from the full context of unstructured collaboration streams to stay compliant with financial regulations, industry standards, data protection laws and corporate liability obligations.
- Create a complete view of risk in conversations and information shared across multiple collaboration tools and uniformly apply policies to address those risks as users move from chat to video and to audio.
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To find out how Theta Lake and Verint work together, go to our integration page.