THETA LAKE PRODUCT PORTFOLIO
Theta Lake is a pioneer in Digital Communications Governance and Archiving (DCGA) with UC driven capture, support for your archive environment, SEC 17a-4 compliant archiving, and AI assisted supervision.
A TRANSFORMATIVE APPROACH TO COMPLIANCE AND SECURITY
THAT UNLOCKS UNIFIED COMMUNICATION AND COLLABORATION (UCC)
Driven by the need for an updated approach to compliance & security for today’s chat, voice, video, email, file sharing, project management, whiteboards and more, Theta Lake ensures faster and more effective compliance across all modalities. With Theta Lake, customers can unlock the power of UCC while improving recordkeeping and compliance coverage for all stakeholders
WHY AN UPDATED APPROACH IS NEEDED
Regulated firms restrict functionality in UC platforms reducing their ROI and productivity
Risk of fines from insufficient recordkeeping or unsanctioned and unmonitored tool usage
Legacy archive and capture tools fail to keep pace with UC innovation creating coverage gaps and blind spots
Teams are often overwhelmed by the volume and complexity of UCC data during the compliance review process
THETA LAKE PRODUCT MODULES:
A PHASED APPROACH FOR CUSTOMER SUCCESS
Our phased adoption journey drives the fastest time-to-value while enabling adoption of today’s modern communication tools, while ensuring maximum compliance coverage. This modular and intuitive approach drives rapid, repeatable success in the short term with increasing long term success and cost savings.
PRODUCT MODULE DETAILS
Unified Capture
By leveraging existing eComms archives, voice recording systems, and compliance processes, you can enable more UCaaS/UCC features, increase the number of employees using monitored tools, and enhance employee productivity. This includes options to compliantly forward or store-and-forward data while introducing scalability, consistency, predictability, and repeatability in UCaaS capture integrations. Implementing three layers of reconciliation visibility and reporting for captured records improves audit responses and measurement of record-keeping.
- Unify communication compliance capture
- Act as an archive connector with reconciliation for existing eComms & aComms infrastructure
- Enable better compliance and employee productivity
Unified Search, Discovery & Replay
An easy-to-navigate search system that covers voice, video, chat, email, images, emojis, files, whiteboards, participants, unified identity, and more. Includes the ability to replay voice and video recordings, search text in images, search chat timelines, and unify views of conversations across all communication types and content in those communications. You can investigate and export to case management tools and storage. It also provides compliant storage options and allows seamless archiving to S3 or Azure storage with managed 17a-4, 18a-6, and audit trail compliance.
- Improve compliance search coverage, responsiveness, and context
- Support all modalities from text, images, and transcripts to voice and video recordings
- Navigate conversation timelines and unify conversation views across UCC tools
Proactive Compliance
Detecting and remediating risk in the age of high volume, multi-modal (chat, voice, visual) communications requires precision and accuracy to maximize compliance teams and IT productivity. With its AI-enabled technology, Theta Lake provides a unified review workspace where potential compliance risks are flagged and presented in context, allowing compliance teams to quickly identify and address issues. Theta Lake’s Proactive Compliance not only ensures compliance but also improves operational efficiencies by reducing the time and resources required for compliance review and remediation.
- Detect risks faster and with less false positives
- Augment existing detections with patented ML & AI for detection review navigation and reporting
- Built-in audit and explainability reporting for ML & AI systems
- Patented risk remediation & prevention, enabling redaction and remediation of content from both the source and archive
- Identification and response to UC policy configuration changes
WHO WE INTEGRATE WITH
Theta Lake has built 100+ certified integrations with the leading vendors in modern communications, spanning categories including unified communications, work management, whiteboards, contact centers, and much more.
WHAT CUSTOMERS ARE SAYING
Theta Lake is the only vendor in the DCG market with a “100% Recommendation” rating in Gartner Peer Insights.
