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UC Today: Theta Lake Unveils Swathe Of New Voice Compliance Innovations

By June 17, 2024No Comments
Theta Lake Unveils Swathe Of New Voice Compliance Innovations


Theta Lake has added myriad ‘capabilities, integrations, and partnerships to meet the growing need for updated voice recording and compliance capabilities’


Theta Lake has unveiled a swathe of innovative voice compliance innovations for customers and partners.

The UC compliance and Digital Communications Governance (DCG) provider has introduced myriad features, integrations, and partnerships to address the growing need for enhanced voice recording and compliance capabilities.

Among the new innovations are a unique Microsoft-certified compliance recorder, expanded unified coverages with emphasis on flexibility and risk detection, the capability to support any geography for call recording archiving and multi-location storage management, and TranscriptionRN, Theta Lake’s new built-in transcription tool tailored around compliance.

Dan Nadir, Chief Product Officer at Theta Lake, said:

We’ve focused our integrations and efforts at Theta Lake on providing the broadest coverage for Cloud Voice Unified Communication platforms with the deepest DCG capabilities for compliance. This latest wave of integrations, capabilities, and patented technology is just more validation of our impact and innovation in compliant voice.”

Theta Lake highlights the challenges cloud-native voice technology poses to outdated compliance recording systems, which are typically tied to specific devices and networks. Theta Lake positions itself as a leader in providing innovative solutions to address these evolving compliance needs.

Theta Lake’s DCG coverage for Cloud Voice and UC platforms offers a scalable and adaptable solution for capturing voice communications. Whether through integration or Theta Lake’s own recording infrastructure, it can capture voice from various sources, including call centre tools, enterprise calling products, trader voice, app or mobile-based phone calls, and text messages.


Read the full article here!

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