As companies settle in for be extended work from home arrangements as part of COVID-19 response, the compliance and security controls of widely used collaboration and UCaaS applications are being scrutinized. Technology, security, and compliance stakeholders must assess relevant technical controls to ensure that UCaaS systems are secured and that the conversations taking place on them do not expose companies to litigation, employee complaints, or sanctions from governmental regulators.
Whether it’s Zoombombing, abusive behavior, or the disclosure of sensitive educational, financial, or healthcare-related information, senior executives across industries must identify these risks within their organizations and take proactive steps to mitigate them.
