The remote working trend and usage of UC tools continues to accelerate due to the current environment and these recent months have provided validation that this is a fundamental shift of how we will work in the future.

Indeed, because of its sheer ubiquity, along with its federated nature, email will always be a part of the business communications matrix, however, the shift and preference for information sharing using modern collaboration tools is increasingly apparent. The core UC features such as the ability to screen share, use webcam, whiteboard, share documents in chat that have driven a proliferation in usage of video conferencing and collaboration chat while simultaneously creating additional security and compliance risks associated with data leakage, misconduct, and acceptable use when using these platforms.

 

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Ian Applegate-Olson

Author Ian Applegate-Olson

Ian is the Global Digital Marketing Manager at Theta Lake.

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