It’s the multi-sensory appeal of adding video calling as part of true unified collaboration itself which creates multiple ways that data can be misused, from the sharing of confidential information via screen sharing, file-sharing through chat, or virtual white-boarding, to the conversation itself — even having documents or  information displayed on a whiteboard in the background visible via the webcam. Whether accidental or intentional, the sheer volume and diversity of data being shared make leaks more likely to happen.

It is essential therefore for all enterprises to properly assess and mitigate these risks by looking at the full scope collaboration platforms across chat, voice, video, document sharing, and more. The experts at Theta Lake have recently published a white paper with specific guidance on this emergent issue, to help organizations make use of the latest communications tools, while simultaneously mitigating the dangers of data loss.

Full UCToday article: 

Rosa Lear

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