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Retention and Compliance for Avaya Cloud Office

Theta Lake’s multi-patent pending AI helps compliance, legal, and risk teams more effectively and quickly scale their compliance risk controls to meet regulatory requirements from SEC, FINRA, MiFID II for business preservation and supervision of modern video, voice, chat, and unified collaboration systems.

Theta Lake’s Compliance & Risk Management Suite provides deep supervision and risk detection, eDiscovery, and SEC 17a-4 archiving features across all content types from Avaya Cloud Office, including audio, video, SMS, fax, voicemails, chat messages and content shared.

Challenges

Regulated organizations are subject to regulations to preserve and supervise core business communications from Avaya Cloud Office, from SEC, FINRA, MiFID II, CFTC, and more. That is now compounded by privacy rules like GDPR and California Consumer Privacy Act along with personal accountability regimes for compliance teams, which means compliance teams need to perform better surveillance on their unified communications.

Theta Lake’s purpose-built compliance suite for Unified Communications integrates next-gen AI to provide compliance, visibility, and supervision coverage across all types of communications, audio, video (audio and visual components), collaboration chat (messages and content shared), allowing organizations to align their regulatory, cybersecurity, privacy, and compliance requirements while empowering their workforce to collaborate remotely. Existing approaches have been inadequate, due to:

  • Manual Review – Lacks scale and is costly
  • Legacy Archiving and DLP Tools – Focused on text-based communication
  • Transcription with Search Tools – Lacks accuracy, doesn’t cover visual content, takes too much time, costly
  • Legal Hold – inability to set retention controls on new media types for case management processes
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THE INTEGRATIONSimplify Compliance Review with AI Intelligence

Stay Compliant at Every Stage of the Review Process

Supervision

Ensure employees are meeting quality standards as well as prevent leakage of sensitive information.

Analysis

Identify misconduct or any behavior not consistent with regulations in large volumes of recordings.

Archive

Long-term, WORM compliant archive to comply with your organization’s specific retention requirements.

eDiscovery

Better preserve content for litigation matters. Search for recordings based on policy detections, people, and keywords.

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Expand Compliance Supervision

Theta Lake provides compliance for unified communications by detecting regulatory, corporate compliance, data leakage, privacy, PII, and acceptable use risks in what is said, shown, or shared. Theta Lake also provides directed workflows to add consistency, efficiency, and scale to the compliance review and supervision process, driving down the cost of compliance.

Play: Compliance for Avaya Cloud Office Play: Compliance for Avaya Cloud Office

Risk Detection

SOC2 Type 2, 17a-4 Compliant Archive

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WHY THETA LAKE?Avaya Cloud Office + Theta Lake = Unified Communication Compliance

Streamline compliance and increase reviewer productivity
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Save Time, Save Money

Review 100% of digital content with technology, plus workflow insights and automation.

AI drives review activity for non-technical reviewers to more easily, efficiently, and consistently deal with communication supervision.

Improved Compliance, Reduced Risk

Apply redaction to recordings with personal information, preventing leakage of PII.

Detailed reports of avaya communications, including identified risks & workflow actions, give managers and auditors a clear understanding without having re-review.