Retention and Compliance for RingCentral Unified Communications
Organizations have electronic communication retention and supervision policies in place to comply with regulations, such as Dodd-Frank, PCI-DSS, and MiFID II, as well as ensure that the content of these communications comply with company policies, quality standards, and external regulations. The volume of call recordings and digital content that require retention and supervision can be staggering, making review and compliance difficult.
Theta Lake provides AI-based compliance and archiving for RingCentral audio and video recordings, SMS, Teams Messaging, faxes, and voicemails with automated risk detection in digital content based on NLP and deep-learning powered policies.
NOTE: BT and Telus solutions are part of the RingCentral offering.