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Compliance and Security for All Zoom Communications

Theta Lake unlocks the full power of Zoom with the most comprehensive and purpose-built compliance, supervision, and security solution for Zoom applications, whether content is shown, shared, spoken or written. This evolving partnership has delivered significant value to leading organizations, including five of the top ten North American Banks, and resulted in Zoom’s investment in Theta Lake in 2022.

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Confidently and compliantly enable the
Zoom features that users want.
Fully embrace the collaborative benefits
of Zoom for your organization.
Transform recordkeeping while keeping users
on monitored Zoom communications.

Comprehensive Coverage for Zoom Apps and Modalities

Theta Lake has built a compliance and security platform purpose-built for UC,
providing unparalleled coverage for the Zoom Suite, including:

Zoom Meetings

Capture for 3rd party archives, compliant archiving, and full search & replay with risk detection across all modes of video, voice, chat, screenshare, on-screen content, and more.

In-Meeting / Webinar Comms

Selective archiving to 3rd parties or Theta Lake compliance archive of meeting components including in-meeting eComms (i.e. chat, polling, Q&A), transcripts, audio, video, and more.

Zoom Webinar

Capture for 3rd-party archives, compliant archiving, and full search & replay with risk detection across all modes of video, voice, chat, screenshare, on-screen content, and more.

Zoom Phone

Compliant voice recordings archiving, call logs and metadata retention, search, and risk detection.

Zoom Team Messaging

Capture for 3rd-party archives, compliant archiving, full timeline search and risk detection including files & rich media, and built-in policy-based remediation & end-user compliance training.

Zoom Phone SMS

Capture for 3rd-party archives, compliant archiving, full timeline search, and risk detection.

Meetings Risk Manager

Security posture monitoring, configuration drift reporting, real-time risk monitoring.

Contact Center

Compliant voice recordings archiving, call logs and metadata retention, search and risk detection, extended data redaction, and protection options.

Why Theta Lake is Unmatched in Compliance and Security for Zoom

The Most Certified Zoom Compliance & Security Integration Coverage

Enhance compliance and security on Zoom modalities and features, anytime you need it.

Enterprise-Grade, Certified & Perpetually Maintained API Integrations

All API-based integrations are built in-house by Theta Lake experts and certified with Zoom, who is literally invested in Theta Lake’s success, meaning you have powerful, trusted integrations without any caveats, fine print, or reliance on 3rd parties, including our promise to monitor, maintain, and update API coverage and integrations for the life of your subscription.

Comprehensive Communications Capture

Full-fidelity capture and ability to export / integrate with 3rd-party archive and storage tools while maintaining the ability to render, search, review, and play back content in native format within a single timeline showing the full history of communications versus the legacy approach of disparate EML files or attaching MP3 / MP4s to emails.

Follow the User Capture

For voice, video, and chat, regardless of whether the user is a host or participant.

Flexible Archive Integrations and/or Native Compliant Archiving

Ability to capture Zoom communications and send to 3rd-party archives and storage to minimize impact on downstream systems and processes and / or the ability to use fully compliant Theta Lake archiving, including 17a-4 attestation for storage, search, replay, and risk detection.

The Most Complete Reconciliation Reporting

Provide auditors and regulators with built-in reports on the number of records being created, captured, archived, and delivered downstream to 3rd-party archives, as well as a fully supported API interface developer program you can use for your own reconciliation tools and processes.

Cloud Native with Flexible Archive Storage

Options to deploy on AWS and Azure across our 10+ global implementations; full support for using and managing your own encryption (aka Bring Your Own Key / BYOK); ability to use multiple storage or remote storage locations in AWS or Azure for data residency requirements; and the ability to fully own the data by using your own storage accounts in AWS or Azure where Theta Lake maintains config and compliance policies including 17a-4 attestation, but writes the data directly to your storage accounts providing control, access, no future migration fees, and better TCO (aka Bring Your Own Storage / BYOS).

Patented Proactive Compliance & Risk Detection Built into Solution

Theta Lake’s patented AI-assist technology includes hundreds of risk detection capabilities that are used by customers for surveillance, insider risk, workplace misconduct, and more. Detections can be used to automate remediation, disclaimers, end-user training, and alerting compliance or security reviewers, all while enabling organizations to leverage ML-based policies to detect risks across what is said, shown, shared, or typed in calls, chats, files, file shares, screen shares, texts, and more.

Robust Configuration Security Monitoring Infrastructure

Theta Lake’s Meetings Risk Manager (MRM) and Configuration Validation and Enforcement Reporting (COVER®) proactively and in real-time identify changes in meeting risk behaviors, security posture, and configuration settings with the industry’s only patented API-level solution for posture monitoring, configuration drift reporting that includes risk scoring, alerting, and automated enforcement.

Long-standing, Strategic Partnership

Zoom’s investment in Theta Lake in 2022 validates the strength and long-term access, alignment, and commitment of the partnership.

What's New

Now Supporting Contact Center

Get a 360 degree view on all internal and external Zoom communications. Theta Lake provides organizations with a single pane of glass to manage, monitor, and store digital communications.

Data Loss Protection – Theta Lake offers robust remediation and redaction capabilities, enabling full coverage for organizations to identify sharing of confidential information, PII, PCI, or other sensitive material.

Workforce Conduct Management – Powered by AI and NLP, Theta Lake leverages 90+ built-in policies to detect and highlight potential HR and legal liability risks, as well as supporting automated custom detections. Customizable workflows route risky recordings to management teams for AI-assisted review.

Archive – Theta Lake offers secure, SEC 17a-4 compliant, SOC2 Type II-certified archiving with customizable retention periods to support legal hold, case management, and eDiscovery for dynamic content types. Instantly search across hundreds of meta-data filters as well as keywords or phrases found in Zoom Contact Center voice recordings.

Learn more in our blog

Award Winning Partnership

Theta Lake is 2023 Zoom Platform ISV Connect Partner of the Year

“We are honored to receive this recognition from Zoom,” said Anthony Cresci, SVP of Partnerships at Theta Lake. “Compliance and security are critical needs for enterprise and I’m immensely proud of the innovation and value that our partnership has delivered to our joint customers, which now includes six of the top ten North American banks, and I can’t wait to see how we raise the bar in the future.”

Read Press Release

Learn More With These Zoom Resources

PartnershipOverview ThetaLake and Zoom


Theta Lake and Zoom
Partnership overview
IntegrationBrief ThetaLake and Zoom 2023

Integration Brief

Theta Lake Integration
with Zoom
SolutionBrief ArchiveConnector ThetaLake and Zoom 2023 1

Solution Brief

Chat Archive Connector
for Zoom
SolutionBrief MeetingsRiskManager ThetaLake and Zoom 2023

Solution Brief

Theta Lake Meetings
Risk Manager
WhitePaper ArchivingeComms ThetaLake and Zoom 2023

White Paper

Archiving Ecomms in Zoom,
Webex, MSFT Teams Meetings
CaseStudy ThetaLake and Zoom 2023


Theta Lake expands compliance & security for modern communications tools
CaseStudy AdvisorGroup ThetaLake and Zoom 2023

Case Study

Advisor Group automates video conference supervision and audio/video pre-review
CaseStudy Reeves ThetaLake and Zoom 2023

Case Study

Reeves Automates Zoom Video Conference Supervision for FCA Compliance

Partner Video

How Theta Lake Builds Necessary Integrations with Zoom's API

Demo Video

Theta Lake + Zoom
Contact Center
Webinar number1intheseries ThetaLake and Zoom 2023


State of Financial Services Regulations Impacting UC Deployments
Webinar number2intheseries ThetaLake and Zoom 2023 1


Leveraging Next Gen Security and Compliance Solutions
Webinar ZoomPhone ThetaLake and Zoom 2023 1


Cloud Communications for Financial Services

Security and Compliance for Modern Collaboration Platforms