Call recording regulations, such as Dodd-Frank, PCI-DSS, and FSA have been in place for a while. But the expansion of Markets in Financial Instruments Directive (MiFID II) along with privacy laws like EU GDPR introduce new requirements and accountability for your recording compliance.
You now need to review and understand what is in your audio recordings.
Legacy tools make audio review difficult, inaccurate, and resource intensive. Theta Lake removes these challenges and streamlines your process. With Theta Lake you can:
- Scale your supervision with automation that saves your team time and resources
- Prioritize review based on risk score, rather than random sampling
- Reduce risk with a consistent, efficient approach
Theta Lake provides a purpose-built compliance suite that makes the review of call recordings easier, faster, and more accurate. The system uses deep learning and compliance AI to help your compliance teams automate policy risk detection and manage workflow for potential regulatory and compliance risks in your audio recordings.