Call recording regulations, such as Dodd-Frank, PCI-DSS, and FSA have been in place for a while. But the expansion of Markets in Financial Instruments Directive (MiFID II) along with privacy laws like EU GDPR introduce new requirements and accountability for your recording compliance.
You now need to review and understand what is in your audio recordings. Legacy tools make audio review difficult, inaccurate, and resource intensive. Theta Lake removes these challenges and streamlines your process. With Theta Lake you can: Scale your supervision with automation that saves your team time and resources Prioritize review based on risk score, rather than random sampling Reduce risk with a consistent, efficient approach Theta Lake provides a purpose-built compliance suite that makes the review of call recordings easier, faster, and more accurate. The system uses deep learning and compliance AI to help your compliance teams automate policy risk detection and manage workflow for potential regulatory and compliance risks in your audio recordings.
Automated Supervision Transforms the Complicated Into the Simple
Theta Lake simplifies chat supervision with a visual workspace and workflow that provides rich context to readily assess what was written and shared. Our solution provides native chat representation so you can see the complete conversation across a timeline that took place over hours, days, and even weeks.
“Theta Lake helped us very quickly implement a full compliance suite to capture and record all aspects of Microsoft Team’s Meetings as well as proactively detect risk in the recordings, enabling our compliance teams to be much more effective and efficient when performing review. Not only are we compliant with MiFID II regulations, but our compliance teams are able to scale with the growing volume of unified communications we are recording.”
– Head of Technology with Longview Partners
Theta Lake has been recognized as a Visionary for its Completeness of Vision and Ability to Execute in the inaugural 2025 Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving (DCGA) Solutions.
