AI Voice Supervision for Red Box Voice Recordings
Markets in Financial Instruments Directive (MiFID II) has increased call recording, retention, and supervision requirements for firms. In addition, firms have requirements to perform periodic monitoring of their records, including relevant conversations, all to improve protections for investors. However, supervision at scale is very challenging.
Theta Lake provides integrated AI-based compliance and archiving for Red Box voice recordings with automated detection of regulatory, corporate compliance, and conduct risks in digital content.