Unified Communications and Collaboration (UCC) are accelerating business today. According to Gartner, the average worker utilizes 11 UCC tools across fragmented modalities that include chat, voice, video, whiteboards and more. If you’re in a regulated industry, you may be missing out on productivity gains because of compliance concerns, and still be at risk of using off-channel communications.
Currently, about 68% of firms are limiting the functionality of their UCC platforms, which ultimately hampers employee productivity. Consequently, fines continue to escalate as employees resort to unauthorized tools for communication, bypassing monitoring and compliance measures. Traditional email and voice archiving tools are inadequate for facilitating and safeguarding modern communications. However, with Theta Lake Unified Capture, you can harness the full potential of UCC capabilities, boosting productivity while simultaneously addressing compliance issues.
WIth Theta Lake, organizations can overcome compliance roadblocks and unlock productivity by enabling the UCC capabilities employees and their customers need.
Theta Lake enables the full featured capabilities of your communication tools to keep employees engaged and less likely to go off platform.
Enable scalable and repeatable capture and reconciliation by leveraging Theta Lake Unified Capture across all UCC platforms and modalities.
Step 1
Adopt UC Features Compliantly Without Friction
- Rapid three step process to connect your UC platform content to your existing archive or storage
- Integrated with numerous archive systems including Veritas, Mimecast, Smarsh, Global Relay in addition to your existing storage platforms like AWS and Microsoft Azure, so that you can quickly begin retaining modern communications
- Hundreds of available certified integrations and content capture features
- Immediate access to reconciliation dashboards and reports
- Quickly allows end-users to get more productive, realize more ROI from your UCC tool features, reduce off-channel communications, improve record-keeping, and enhance reconciliation auditing
Step 2
Unify and Standardize Capture for Greater Scale and Efficiency
- As a single point of control for capturing eComms, aComms, and vComms, Theta Lake Unified Capture makes it easy for admins to oversee and manage the communications landscape across your organization
- Repeatable, standardized onboarding for UCC capture integrations
- Use certified integrations, standardized content ingestion tools, and full developer API to support capture for virtually any communication tool and content modality
- Use the full developer API for management, along with identity reporting and data consumption / extraction tools to deploy valuable IT engineering resources with efficiency and an enhanced scale on a repeatable, standardized API layer
- Health check validation that your UCC environment is configured correctly for capture operations and working properly for recordkeeping
- Supports any modality across chat, email, text, documents, voice, transcripts, images, animations, OCR, SMS, chat apps, video, whiteboards, and more
- Certified and maintained integrations, content recorders, and configuration monitoring with the leading Unified Communication and Collaboration tools
- Standard email, SFTP, and file system ingestion format support for any tool
- Full content ingestion developer platform and API for IT engineering teams to support their own APP
- Scaled for hundreds of millions of API transactions per day
- Send to any downstream archive for eComms, aComms, or vComms with support for standard formats, custom formats, extended data, and meta-data handling
- Flexible record sending to storage repositories, remote storage, and multiple storage destinations simultaneously including S3 Azure, and any remote storage location they support
- Reconciliation dashboard reporting and trending including UCC tool capture configuration health monitoring
- Detailed reconciliation report generator
- Full developer API access to reconcile records, configuration and capture
Easy Set Up
In three steps, you can enable scalable repeatable capture and reconciliation for the communication tools you use
Leverage existing archives without disruption
Native Retention or Seamless Export Integration all with full Reconciliation
Powerful Reconciliation Reporting
Gain comprehensive reconciliation insights in easy to navigate reporting
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