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regulationsSimplify Supervision Compliance for FINRA Rule 3110

Broker-Dealers must supervise e-communications, including email, chat, video conferencing and other information shared through collaboration platforms.

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Supervision Requirements

The supervisory procedures must require the member’s review of:

(A) incoming and outgoing written (including electronic) correspondence to properly identify and handle in accordance with firm procedures, customer complaints, instructions, funds and securities, and communications that are of a subject matter that require review under FINRA rules and federal securities laws.

(B) internal communications to properly identify those communications that are of a subject matter that require review under FINRA rules and federal securities laws.

Reviews of correspondence and internal communications must be conducted by a registered principal and must be evidenced in writing, either electronically or on paper.

How Can We Help?Theta Lake's Solutions for FINRA Compliance

FINRA’s Rule 3110 on supervision requires the review of incoming and outgoing correspondence relating to a firm’s investment banking or securities business. As written communications extend broadly to the use of certain features of collaboration platforms, firms must have policies, procedures, and processes in place to review relevant communications and document those reviews. Theta Lake facilitates capture, archiving and supervision of what was spoken, shown, or shared during any collaboration session.

Theta Lake facilitates the review of all written communications within collaboration sessions from chat conversations, whiteboarding, and file sharing to information displayed on screen during screen shares or through webcams.  Finally, Theta Lake includes comprehensive auditing features to fully document the correspondence review process and meet FINRA requirements.

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