Theta Lake’s 100+ API-based integrations include today’s top UC and Collaboration platforms. Built in-house and certified by partners, customers can capture, archive, and supervise the broadest set of UCC features and modalities without caveats, fine print, or 3rd party reliance.
Contact centers are, by definition, all about communication. And the richness of the communication has been enhanced immeasurably by the deployment of unified communication and…
2024 isn’t even a month old and already two U.S. regulators have updated their expectations on communications compliance. Firms need to be under no illusions…
The U.S. National Futures Association (NFA) has issued two fines both for failing to comply with communication recordkeeping obligations. An ‘unrealistic’ approach to communications compliance…
The SEC exam priorities for 2024 give an essential insight into likely practices, products, and services which will be the focus of the Division of Examinations in…
Susannah Hammond, Chartered FCSI, senior regulatory intelligence expert at Theta Lake, a digital communications governance solution provider, warns about the risks of using emojis…