Regulatory Perspectives

By Marc Gilman and Aakash Alurkar: For the compliance officers operating in this golden age of collaboration applications, it is crucial to stay informed about…

Contact centers are, by definition, all about communication. And the richness of the communication has been enhanced immeasurably by the deployment of unified communication and…

What does the fining of a major Wall Street firm for trade surveillance failures, the holding to personal account of the CEO of a UK…

Theta Lake’s Marc Gilman analyzes practical ways compliance offers can avoid pitfalls of off-channel communications and recordkeeping by employees.The Securities and Exchange Commission announced that 16 firms—comprising…

An investigation into the use of off-channel and unpreserved communications by the SEC has led to another 16 firms being fined for recordkeeping failures. The $81m in…

Data protection is, and will remain, a key priority for regulated firms and regulators alike and is an even greater focus in Data Privacy Week. For…

2024 isn’t even a month old and already two U.S. regulators have updated their expectations on communications compliance. Firms need to be under no illusions…

Theta Lake’s Marc Gilman examines best practices for compliance officers after release of FINRA’s 2024 Annual Regulatory Oversight Report, which introduces new expectations for off-channel…

The last couple of years have been full of headlines not only of firms being fined for failing to capture digital communications but also of…

2023 was an eventful year for digital communications governance. Hundreds of millions in additional fines were imposed in the U.S., with the regulatory focus expanding…

The U.S. National Futures Association (NFA) has issued two fines both for failing to comply with communication recordkeeping obligations. An ‘unrealistic’ approach to communications compliance…

The SEC exam priorities for 2024 give an essential insight into likely practices, products, and services which will be the focus of the Division of Examinations in…

The results are in Theta Lake is delighted to unveil its 2023/24 Digital Communications Governance, Compliance and Security Report. In its fifth year, this unique industry…

Managing the Electronic Communications Vibe Shift: Practical Guidance for Collaboration Platform Compliance.

As part of our support for customers adopting the new "audit trail" standard for electronic recordkeeping under the SEC's modernized Rule 17a-4, Theta Lake has…

In late-2022, the Financial Conduct Authority and Prudential Regulation Authority (the “Regulators”) jointly issued Discussion Paper DP5/22 (the “Paper”) soliciting feedback on the use of artificial…

At a Glance Both the SEC and FINRA have announced their examination priorities for 2023 giving investment advisers and broker dealers important insight into the areas to include in…

U.S. SEC replaced its antiquated “non-erasable, non-rewritable” electronic recordkeeping requirement in place since the late-90s with a technology-neutral approach centered around audit trail data, which…

The report is based on the views and experiences of more than 500 compliance and security professionals from the heavily-regulated financial services, healthcare and government…

New electronic communications recording, disclosure, and oversight rules from the Centers for Medicare & Medicaid Services (“CMS”), effective 1 October 2022, highlight the heightened scrutiny…