Regulators around the world already expect firms to have comprehensive policies and procedures for record keeping. That focus is set to increase as not only regulators are investing in technology and revamping their data strategies but also firms are expected to be able to preserve an ever widening range of content including emojis, GIFs, chat, etc. Given the expectations around retrieval and surveillance, the capture and preservation needs to be in the native context to allow, if need be, the content to be retrieved in its original state and surveilled…
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