Compliance risk mitigation is arguably the most important strategic priority for banks, insurers, and wealth management institutions. Hybrid work is not a “one size fits all”, as organizations balance the appropriate mix between brick and mortar, remote work, or both. The impact of digitization and hybrid work on business communications compliance is increasingly relevant in response to ongoing U.S. regulatory actions by the SEC and CFTC (Commodities Futures Trading Commission), with fines issued over $2B and climbing to 12+ financial institutions for lack of supervision of unapproved communication methods.
Compliance challenges include:
- Smartphone and tablet use by consumers and employees
- Increased use of collaboration platforms
- Regulated employee activity in work from home offices
- Cost of storage and archiving
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