The new feature adds to its existing integration of RingCentral MVP
Theta Lake has launched Smart Capture for the RingCentral Contact Center to expand on its existing integration of RingCentral MVP.
The new and improved product partnership provides a comprehensive compliance and security solution for RingCentral video, voice, contact center, SMS, messaging, voicemails, faxes, and more.
In return, RingCentral has included Theta Lake on its global price list, giving customers seamless access to its offerings.
Anthony Cresci, SVP of Finance, Business Development, and Operations, at Theta Lake, commented on the expanded partnership: “RingCentral has been one of our longest-standing strategic partners, resulting in global growth surpassing 150 percent per year for the last two years for offerings tailored for RingCentral customers in Financial Services, Government, Healthcare, and other risk-sensitive organizations.