A worrying 74% of IT and compliance professionals in the US and UK feat their staff might be using unsupervised communication channels – a rise from 66% in 2022. This finding comes from a pioneering survey has been commissioned for Theta Lake, a premier figure in Digital Communications Governance (DCG).
This study furnishes a detailed understanding of the dilemmas and prospects confronted by financial establishments concerning UCC compliance.
In the modern age, defined by the rapid progression of unified communication and collaboration tools (UCC), the significance of digital communications governance is paramount. This has been emphasised further as evolving regulations have resulted in fines surpassing $2.6bn due to shortcomings in recordkeeping.
Theta Lake’s 5th yearly survey, centred solely on global financial services, acquired feedback from an unprecedented 600+ IT and compliance experts from both the US and the UK. The insights from the ‘Theta Lake Digital Communications Governance, Compliance and Security Report’ offer an unrivalled overview of UCC platform utilisation, the obstacles financial service companies face in a UCC-driven workplace, and actionable recommendations for enhancing compliance strategies.