Healthcare providers face unique challenges when searching for efficient and HIPAA-compliant unified communications platforms and medical office phone systems.
Digital healthcare experiences include telehealth video consultations, care provider meetings, care and prescription reminders, patient status notifications, medical device alerts, and more.
Consistent communication between patients and medical staff is key–and so is protecting patient privacy.
Read on to find out what a medical office phone system is, what features to look for, and how to choose the right option.
What is a Medical Office Phone System?
A medical office phone system is a HIPAA-compliant cloud communication platform designed for the healthcare industry.
It includes offering phone service, SMS/text messaging, third-party integrations with healthcare software and tools, and other features designed for medical professionals.
All healthcare business phone systems must be HIPAA and HITECH compliant, and should also offer a BAA (Business Associate Agreement).
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