While the Covid-19 pandemic plunged the majority of the global financial services industry into disarray, a number of well-prepared banks had the digital infrastructure required to not only keep their heads above water, but to accelerate the reimagining of their workplace.
“Banks have been considered the economy’s first responders to the pandemic,” says Jon Farmer, director of financial services industry marketing for Microsoft 365. “And those with a modern infrastructure have undoubtedly been best positioned for success.”
It’s something that Microsoft CEO Satya Nadella was quick to praise when he took to the mic at the recent Sibos event, which took place digitally. “This pandemic has clearly caused massive constraints and challenges, and business have had to dig deep to respond, recover and reimagine core parts of their business – all in parallel,” he said. “Digital tech has become one of the most malleable resources to help continue operations – frankly I’m stunned with the level of economic productivity that’s been maintained.”