A new study by Theta Lake of businesses in the financial services sector finds that 83 percent of respondents are turning off key productivity and usability features of collaboration platforms like Zoom, Microsoft Teams, and Webex.
This is due to their organizations’ technical inability to adhere to relevant regulatory compliance and security requirements.Use of collaboration tools has boomed since early 2020, with 91 percent of financial services professionals reporting using between two and six of them. However, 63 percent are concerned about the ability to share data and communicate in ways that circumvent email-based monitoring and archiving. This leads to to 83 percent broadly disabling features such as whiteboarding, screensharing, and meeting chat, instead of making use of purpose-built technologies to ensure compliance and enable safe collaboration and productivity.
